Quick Hints for Good Customer Service for Internet Marketers

Working online tends to make people forget about customer service. In reality, the higher ranking of customer service you provide your customers, the more money you can earn. It’s a fact of human nature that people want to be treated like individuals instead of cash sources. If you just set up your page and wait for people to come to you, you might make some money. But you aren’t going to make near as much as you could if you gave these customers a good reason to come back to you. Offering excellent customer service is actually pretty easy. You can give your customers a better experience right now with the following ideas.

Don’t forget to thank people who buy anything from you. This can be done very easily even if you run your business in an automated manner; just set up a message saying “thanks for your order” that goes to each customer after their purchase. Most e-mail providers have an easily set up and FREE auto response system that you can use to create a simple “thank you for buying my product” e-mail. Use it!

This is a way you can get more sales by just sending out one extra e-mail!

Run a giveaway for past customers. This will encourage people to contact you. Don’t offer something free to each person who gets back in touch. You design the contest. People are very happy when they win things. Offer one of your products for free to a random response chosen from those who answer a question you send out. It doesn’t matter what kind of question it is, either trivia or something about your business. Regardless of the type of question you ask, be prepared to receive lots of responses. You might even get mail from people who are not on your list yet!

Make sure your e-mail is up and working. Nothing turns off a potential buyer faster than trying to get in touch with you about your product and having their e-mail bounce back to them. Make sure you keep your e-mail inbox below its limits and that it is accepting inbound e-mails. In addition to people getting frustrated, they may also think of you as a spammer if too many of their e-mails bounce!

There are a lot of ways that you can practice good customer service as an internet marketer. Keep in mind that good customer service is just as important for online marketers as for someone with a retail store.

This cannot be ignored by anyone who wants his customers to keep returning. Everyone wants to feel that they are important and respected. That is all customer service is: providing the buyer with a convenient, enjoyable and respectful experience with your products or services. It’s fairly simple once you get the hang of it!

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